The workflow
Every supported service works the same way. You are copying a public share link, handing it to the extractor, and choosing which of the available renditions you want.
- 1
Copy the share link
Open the post and use the app's own Share or Copy link action. Do not copy the address bar on mobile — apps often put a tracking or session URL there that resolves differently for you than for anyone else.
- 2
Paste it into the box
Paste and the metadata is fetched: title, thumbnail, duration, and the list of renditions the source actually offers.
- 3
Pick a format and save
Choose a video quality or take the audio track on its own. The file downloads through your browser's own download manager, so it lands wherever your downloads normally go.
When a link will not resolve
The two common causes are private content and shortened links. If the post is private, restricted to followers, or age-gated, there is no public rendition to fetch and no downloader can produce one — that is a permission boundary, not a technical limitation.
Shortened links usually work, because they get followed to their destination first. If one fails, open it in a browser and copy the full URL it lands on.
A link that worked yesterday and fails today normally means the post was deleted or made private at the source.
Choosing a quality
Higher resolution means a larger file and nothing else — it cannot add detail the original never had. If the source was recorded on a phone in poor light, a larger rendition is a bigger file of the same footage.
Take audio on its own when you only want the sound: a music track, a podcast segment, an interview you plan to quote. The file is dramatically smaller and there is no quality cost, because the audio stream is the same either way.
Common questions
- Where does the file go?
- Wherever your browser saves downloads. On iPhone that is the Files app under Downloads; on Android it is usually the Downloads folder; on desktop it follows your browser setting.
- Do I need an account?
- No. Saving works without signing in. An account adds synced history across devices and the ability to share what you save into Frenz.
- Is there a limit?
- There is a daily cap that varies by plan, which exists to keep the extraction workers responsive for everyone rather than to upsell you.
