Trust Center

How Frenzsave protects people

Plain-language explanations of account security, what is visible to whom, how reporting and appeals work, and what we will and will not claim about how this is run.

Security

How your account is protected, and how to report a problem you find.

How your account is protected
The layers that stand between your account and someone else — sign-in, passkeys, two-factor, and step-up checks on sensitive actions.
Reporting a security problem
How to report a vulnerability, what happens next, and what we ask researchers to avoid while testing.

Privacy

What is visible to whom, and how to take your data with you or delete it.

Who can see what you share
What is public by default, what each sharing surface actually reaches, and how to check rather than assume.
Your data, and how to take it with you
Exporting a copy of your data, deleting your account, and what the 30-day grace period actually means.

Safety

Blocking, reporting, appeals, and the limits on what can be saved.

Reporting, blocking and appeals
Three tools for three different problems, plus what to do if you think a decision about your account was wrong.
What you can and cannot save
The boundary the downloader enforces, why private content cannot be retrieved, and what saving a file does and does not permit.

Transparency

Who operates Frenzsave, and what we will and will not claim.

How Frenzsave is built and operated
Who runs this, what that means for support and response times, and how we decide what to say about reliability.

How Frenzsave protects people

How your account is protected

Reporting a security problem

Who can see what you share

Your data, and how to take it with you

Reporting, blocking and appeals

What you can and cannot save

How Frenzsave is built and operated